| Survey Team Manager | |
| Applications | |
| Would you like to play a key role in helping PMI’s second largest US chapter improve our programs and services? PMINJ is looking for a volunteer to be the Voice of the Customer (VoC) for our Chapter. The Surveys Team Manager plans and directs all member-facing surveys for PMINJ’s monthly programs, local communities of interest (LCIs), career fairs, annual symposiums, as well as the annual member surveys. This team-lead role is responsible for the design and distribution of surveys, the collection and organization of survey results, and the communication of those results back to Chapter leadership. This role has the opportunity to work closely with the Analytics Team to turn member data into actionable intelligence. |
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for this role: |
● Work directly with PMINJ Board leadership to shape and grow the organization ● Be a champion for our members by highlighting their feedback ● Participate in the PMINJ planning and operations monthly and quarterly meetings ● Support the operations of a large non-profit organization ● Gain experience in survey design, survey management, data analysis, data communication, project management, and lessons learned. ● Earn up to 25 PDUs for Giving Back |
| ● Recruit, manage, and coordinate survey team volunteers. ● Train new survey volunteers. ● Attend monthly board meetings and quarterly planning sessions. ● Contribute to the annual budget planning process. ● Send survey links to attendees after each event and respond to questions from members. ● Download and deliver PDU data and attendee feedback responses via email and SharePoint. ● Perform ongoing evaluations of survey tools and operational practices. ● Review feedback with Analytics Team members to determine what questions are no longer adding value, and what additional information needs to be collected on future surveys. ● Create and update surveys for monthly events, career fairs, annual member survey, and Symposium. ● Communicate and schedule meetings as needed to support the Annual Symposium. ● Attend Symposium team meetings to stay abreast of event details to share with Symposium survey team members. ● Organize a team for compiling Symposium feedback, and present lessons learned to Symposium team leads. 1-2 hours per week, with some additional time required in April and May for Annual Symposium planning, data collection, and lessons learned meetings. |
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| ● Able to collaborate, coordinate, delegate, and prioritize team members’ activities ● Detail-oriented and reliable ● Manage survey releases and data collection to a set schedule ● Experience with survey tools, such as Survey Monkey, preferred but not required ● Experience with email scheduling, preferred but not required ● Quantitative and qualitative analytic skills, preferred but not required ● Working knowledge of business software applications, such as: Excel, PowerPoint and SharePoint |
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| 1 | |
| 1-2 hours per week | |
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In Person - N Virtual - Y Both - N |
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| N | |
hold multiple positions: |
N |
| Y | |
| 06/01/2023 | |
| 12/31/2025 | |
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Click Apply below to complete the volunteer application. Otherwise click Review Other Opportunities. |
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