| Member Services Representative | |
| Membership | |
| Are you the person we are seeking to elevate the experience of its members? An outgoing and collaborative individual is what our chapter needs to directly support our members! Come join the volunteer team that directly drives our members satisfaction. | |
for this role: |
· Strengthen customer services skills · Develop an understanding of a large non-profit association services · Network and build relationships with members and chapter leadership · Earn PDUs |
| · Review member service inbox for new inquires daily during assigned rotation weeks · Route member inquires to appropriate teams if needed · Respond to member inquiries within 2 days · Collaborate with speaker to finalize presentation · Forward member suggestions and concerns to Director and VP Membership for further disposition · Maintain FAQs document · Estimated time commitment is an average of 1-5 hours per month dependent on volume of inquiries |
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| Excellent verbal and written communication skills, ability to working as a team, responsive to members need, and good organizational skills to manage according to deadlines. | |
| 25 | |
| 6 - 10 hours per month | |
|
In Person - No Virtual - Yes Both - No |
|
| No | |
hold multiple positions: |
No |
| Yes | |
| 12/01/2022 | |
| 12/03/2022 | |
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Click Apply below to complete the volunteer application. Otherwise click Review Other Opportunities. |
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